Support
Need Help?
We're here to help you with any questions or issues you might have with your wake-up call service.
Support Hours
Our support team is available:
Monday - Friday
9:00 AM - 5:00 PM EST
Emergency support available 24/7
Before Contacting Support
To help us assist you better, please include:
Account Information
Your account email address and organization name
Issue Description
Detailed description of the issue you're experiencing
Visual Evidence
Screenshots or screen recordings (if applicable)
Error Messages
Any error messages you've received
Emergency Support
For urgent issues affecting your scheduled wake-up calls, please include "URGENT" in your email subject line. We prioritize emergency support requests and will respond as quickly as possible.